Returns & Exchanges
At That Sassy Thing, we want you to feel as bold as you look; if your fit isn't perfect, you have 30 days to return or exchange your items for a seamless shopping experience.
Initiate Your Request
Log into our returns portal with your order number and email address to select the items you wish to return or exchange.
Pack Your Sassy Pieces
Place your items back in their original packaging with all tags attached to ensure they remain in pristine, unworn condition.
Ship It Back
Print your prepaid shipping label from the portal, affix it to your package, and drop it off at any authorized carrier location.
Receive Your Refund
Once our warehouse inspects your return, we will process your refund or ship your new exchange size within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing